SHIPPING

STANDARD: UPS Ground

• $10.00 USD
• Processing Time: 2-5 Business Days
• Expected Arrival: 2-7 Business Days

INTERNATIONAL: DHL Express

• $30.00 USD
• Processing Time: 2-5 Business Days
• Expected Arrival: 3-10 Business Days

Shipping fees are non-refundable for all orders including returns/exchanges and lost/stolen packages.

Note: Processing time excludes weekends (Saturday + Sunday) and major holidays. 

• WAYDAMIN is not liable for missing/stolen packages marked delivered. If you believe your order was mis-delivered or confiscated, we recommend filing a claim with the carrier directly.

• Please note: We're not currently set up for reshipment orders and require that a new order is placed with the returned funds once the claim is paid out.

• If an incorrect item is shipped in your order, you must submit a return through our return portal immediately with a photo for proof and request a replacement via exchange option. Fees will be waived and a return label will be generated upon approval. Refunds can also be processed for incorrect items free of charge upon approval.

• If an item is damaged/defect, we will replace the item for free upon review of your return request through our return portal. All fees and labels will be waived. We will kindly ask you to upcycle or donate the damaged/defect item.

• For assistance with a carrier claim, please contact our support team at support@waydamin.co

RETURNS

DOMESTIC

7 day return window • Even exchanges for a new size/color where applicable are free as a courtesy and returns for store credit or refund will incur a $10 return fee deducted from your refund balance.

INTERNATIONAL

7 day return window • Returns are available for a return fee determined by a percentage of your label cost. Our maximum return fee limit is $50 USD. Exchanges are not eligible for overseas returns. If you would like to replace your item for a different size or color, we recommend placing a new order with your store credit or returned funds.

• All customers are allowed 2 returns per order

• Return items must be unwashed, unworn and in pristine condition with all original tags attached

• Every return request is subject to an inspection and approval.

• If your return is denied, you will be notified via email and the package will be returned to sender.

• If you are unable to choose a new color for an exchange, you must choose store credit as the return outcome and place a new order for the desired color.